Puppy & Kitten Start

Cancellation Policy

Appointments are via Zoom/Hangouts unless agreed otherwise prior to the appointment and you will receive a link to join the call in your booking confirmation. If you arrive late to the appointment, I am not able to extend the time slot as I will have another appointment scheduled after. Cancellations You will receive appointment reminders to the email you used to book your appointment 2 days before your appointment time. Cancellations less with less than 48 hours’ notice will incur a cancellation fee (50% of appointment fee). If you have an emergency and cannot attend your appointment, please let me know. Non-attendance appointments are charged at full fee. Any refunds will be provided minus any processing fees and will be processed in NZD so you may receive a different amount if the currency exchange rate has changed. All notes, images and information discussed during your appointment are treated as confidential. I do not share this information without prior agreement from yourself first. I work in-line with NZ data protection laws. Disclaimer: The information contained in this website is not intended to replace guidance from your doctor or veterinarian. Homeopathy can be safely used alongside veterinary treatment. In the case of an emergency you should consult your doctor or veterinarian.